Social Media Manager at Outstanding Solutions

Social Media Manager and Travel Consultant at Outstanding Solutions

Position: Social Media Manager and Travel Consultant

Company: Outstanding Solutions

Location: Arusha

Outstanding Solutions is currently seeking a qualified candidate to fill the position of Social Media Manager and Travel Consultant

Outstanding Solutions Ltd is a hospitality consultancy company, incorporated in the United Republic of Tanzania

On behalf of our client, we are looking for a social media manager and travel consultant who will be responsible to do the following :

Key Responsibilities

• Develop, implement, and manage our social media strategy.
• Create and curate engaging content across all social media platforms.
• Monitor and analyze social media performance, adjusting strategies as needed.
• Collaborate with the marketing team to align social media content with overall marketing strategies.
• Engage with followers, respond to comments and messages, and foster a sense of community.
• Collaborate with influencers and engage in cross-promotional activities.
• Monitor social media trends and adjust strategies accordingly.
• Regularly update and manage profiles on platforms like Tripadvisor, Safari Bookings, and GMB.
• Assist clients in planning and booking their travel experiences with our client’s company.
• Provide detailed information on tour packages, destinations, and itineraries.
• Handle inquiries and provide exceptional customer service via email and phone.
• Maintain up-to-date knowledge of travel trends, destinations, and company offerings.
• Ensure all travel arrangements meet the company’s high standards.
• Work with the videographer/photographer to capture high-quality visuals of safari experiences.
• Utilize and coordinate content provided by safari guides to create authentic behind-the-scenes posts.
• Coordinate with the marketing team for special promotions, campaigns, and announcements.

Qualifications:

• Proven experience as a Social Media Manager or similar role.
• Proficiency in graphic design tools (e.g., Adobe Photoshop, Illustrator, Canva).
• Video editing skills with experience in creating short-form video content (e.g., Adobe Premiere Pro, Final Cut Pro).
• Excellent understanding of social media platforms and their algorithms.
• Strong copywriting skills with the ability to create engaging and on-brand content.
• Experience in community management and influencer collaborations.
• Analytical skills to interpret social media data and make informed decisions.
• Passion for travel, adventure, and wildlife.
• Ability to work independently and as part of a team.
• Flexibility to travel occasionally for on-site content creation in Tanzania.
• Experience in the travel or hospitality industry.
• Knowledge of SEO and content marketing.
• Familiarity with analytics tools (e.g., Google Analytics, Hootsuite, Sprout Social).

Requirements

• Based in Arusha, Tanzania.
• Fluent in English with excellent communication skills.
• Basic IT skills.
• Ability to work full-time.
• Strong organizational and multitasking skills.
• Passion for travel and tourism.
• Prior experience in social media management is required, while training will be provided for the travel consultancy role.

Send Your CV and Application letter to: [email protected]

Application Deadline: 4th September 2024.

Job posting is Open to Tanzanian Applicants Only.